In areas of civil unrest, war and natural disasters, the mobile phone masts can be inoperative or the high demand from the local population overloads the network. The cell phone networks often do not cover remote areas.
The IsatPhone 2 also has an assistance button which, will contact GEOS International Emergency Response Coordination Center (IERCC) * (see additional) who will organise the best help available. This phone also has a tracking function. There are many stories of satellite phones having made the difference between life and death.
Why does your company primarily hire out and sell Inmarsat devices ?
The service is reliable and used by government, multinational agencies and other users. The Inmarsat satellites are in a fixed position relative to you and will remain connected 99.9% of the time. We also provide Iridium services.
Are satellite phone calls expensive ?
It depends how you use the device. We provide you a table of costs and cheap calls or 'regular minutes' are marked green. Calls which use higher amounts of your credit are marked amber and red respectively.
The most expensive calls would be to other satellite systems - so we recommend only using these in an emergency. Your phone will also receive a text message when it is running low on credit. If you do not want to commit to a more expensive airtime voucher we can activate cheaper airtime vouchers automatically for you, on dates that you specify, to allow budgeted and seamless communication. You can send messages to a phone for free using our website.
Do Inmarsat phones work everywhere ?
The Inmarsat satellites are in geostationary orbit above the equator. The earth is curved so you can expect that there will be no coverage in the extreme North or South poles (we suggest Iridium for these areas).
Like all satellite phones they need line of sight with the satellite and are best used outdoors.
A coverage map for Inmarsat is shown below.
* GEOS International Emergency Response Coordination Center
The GEOS International Emergency Response Coordination Center (IERCC) was founded in November 2007 with the culmination of various 24/7 monitoring centres that individually focused on travel safety, security services and monitoring for clients.
Staffed, equipped and prepared to respond worldwide with the push of a button, an automatic emergency alert or a simple phone call, the mission of the GEOS IERCC is to aid in the rescue of all savable lives whether at land, air or sea.
The center receives the alert and notifies the appropriate authorities to execute the SAR mission and maintains a liaison with the family, first responders, and in some instances, a user’s embassy, keeping all parties up to date with new position information, updated medical information and any other pertinent data until the mission or call is resolved.
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